Who We Are

This website is operated by Ian Jan, trading as PeopleShield.

References to "we", "us", or "our" refer to PeopleShield.

What Personal Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Organisation name and size
• Job title or role
• Any other information you submit via website forms or enquiries

We do not require users to create accounts and do not collect sensitive information unless you choose to provide it.

How We Collect Personal Information

We collect personal information through:

• Website contact and enquiry forms (via HubSpot)
• Chat tools (via HubSpot — currently being configured)
• Email communications
• Phone enquiries
• Analytics and cookies (see section 8)

Information is collected only where it is reasonably necessary for our business activities.

Why We Collect Personal Information

We collect personal information for purposes including:

• Responding to enquiries and contact requests
• Providing information about our training and consulting services
• Business development and relationship management
• Improving website content and user experience
• Complying with legal or regulatory obligations

We do not sell personal information and do not use it for automated decision-making.

Disclosure of Personal Information

We may disclose personal information to:

• Service providers that support our business operations (such as HubSpot, website hosting providers, and analytics tools)
• Professional advisers where required (such as legal or accounting services)
• Government or regulatory bodies where required by law

Where information is disclosed to third parties, we take reasonable steps to ensure it is handled in accordance with this Privacy Policy.

Overseas Disclosure

Some third-party service providers we use — such as HubSpot — may store or process data outside Australia. Where personal information is transferred overseas, we take reasonable steps to ensure that overseas recipients handle personal information in a manner consistent with Australian privacy laws.

Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes:

• Using reputable, security-focused service providers
• Limiting access to personal information to those who need it
• Maintaining appropriate technical and organisational safeguards

Cookies and Analytics

Our website may use cookies and analytics tools to collect non-identifiable information such as browser type, device information, pages visited, and time spent on the website. This information is used to improve website performance and user experience.

You can manage cookie preferences through your browser settings at any time.

Access and Correction

You may request access to the personal information we hold about you, and request corrections if you believe it is inaccurate, incomplete, or out of date. Requests can be made by contacting us using the details in section 12. We will respond within a reasonable time and in accordance with applicable law.

Complaints

If you believe we have breached Australian privacy laws, please contact us using the details in section 12. We will investigate and respond in a timely manner.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this website and will take effect immediately upon publication. We encourage you to review this page periodically.

Contact Us

For questions, access requests, or privacy concerns, please contact us:

You may also review our Terms & Conditions for further information about your use of this website.